Refund Policy

Last updated: January 2026

🛡️ Our Promise

We're confident in the quality of our programs. If you're not satisfied, we'll make it right.

7-Day Money-Back Guarantee

All our plans come with a 7-day money-back guarantee. If you're not satisfied with our services within the first 7 days of enrollment, simply contact us, and we'll refund your payment in full—no questions asked.

How to Request a Refund

Contact us via email at refunds@nino.in or WhatsApp at +91 7669869666
Provide your registered email/phone and reason for refund (optional)
We'll process your refund within 5-7 business days
The amount will be credited to your original payment method

Refund Eligibility

Full Refund (Within 7 Days)

Request made within 7 days of enrollment
No questions asked
Applies to all plan types (monthly, quarterly, annual)

Partial Refund (After 7 Days)

After the 7-day period, refunds are considered on a case-by-case basis:

Monthly plans: No refund after 7 days
Quarterly plans: Pro-rata refund minus classes attended may be considered
Annual plans: Pro-rata refund minus classes attended may be considered

No Refund Situations

Request made after completing more than 50% of the enrolled course
Student banned for code of conduct violations
Multiple refund requests from the same account

Subscription Cancellation

You can cancel your subscription at any time. After cancellation:

Your access continues until the end of the current billing period
No charges for future periods
You can re-enroll anytime at current prices

Special Circumstances

We understand that life happens. In special circumstances (medical emergencies, family situations), we may offer:

Subscription pause (up to 30 days)
Transfer to a different family member
Credit for future use

Contact Us

For refund requests or questions about this policy:
Email: refunds@nino.in
WhatsApp: +91 7669869666
Response time: Within 24 hours